Last updated: April 7, 2026
Miracle Movers – Wilmington (“Company,” “we,” “us,” or “our”) owns and operates https://wilmingtonmovingservice.com (the “Website”) and offers moving and related services (the “Services”). By accessing or using the Website or our Services, you consent to the collection, use, and processing of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal contact details, such as your full name, phone number , email address [email protected], and service address when you request a quote or get in touch with us.
Moving-specific information, including pickup and delivery addresses, move type and size, preferred dates, inventory list, and any special instructions you provide.
Technical and usage data, such as your IP address, browser type, device details, pages visited, time spent on the Website, and referral sources. This information is collected automatically via cookies, server logs, and similar technologies.
Communication records, including messages submitted through contact forms, emails sent to [email protected], and phone conversations made via .
We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is required to deliver the Services.
2. How We Use Your Information
We use the collected information to:
Prepare accurate quotes, confirm bookings, and deliver our moving and related Services.
Answer your inquiries, schedule services, and provide customer support.
Process payments securely and help prevent, detect, and investigate fraud.
Maintain, operate, and continuously improve the Website and Services, including usage analytics.
Comply with applicable legal obligations and respond to lawful government or regulatory requests.
We may also send you service-related updates, appointment reminders, and occasional promotional messages. You can opt out of marketing communications at any time.
3. Legal Grounds for Processing
Where required by law, we process your personal information based on the following legal grounds:
Your consent (e.g., when you submit forms or opt in to marketing communications).
Performance of a contract (to provide the Services you have requested).
Compliance with legal obligations.
Our legitimate business interests (such as improving our Services and preventing fraud), provided these interests do not override your rights and freedoms.
4. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
Remember your preferences and enhance your browsing experience.
Analyze website traffic and user behavior to improve functionality and performance.
Maintain security and detect suspicious or unauthorized activity.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit some features of the Website.
5. How We Share Your Information
We share your information only in the following limited circumstances:
With trusted service providers (e.g., payment processors, hosting providers, analytics services, and communication tools) who are contractually obligated to protect your data.
With movers, subcontractors, or business partners when necessary to fulfill the Services you requested.
When required by law, court order, or valid governmental request.
In the event of a merger, acquisition, asset sale, or other business transfer involving your personal information.
We do not sell your personal information. Where any transfer may be considered a “sale” or “sharing” under privacy laws, we respect your opt-out rights.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, meet legal requirements, resolve disputes, and enforce agreements. Once no longer needed, we securely delete or anonymize the data.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information (subject to legal exceptions).
Object to or restrict certain processing activities.
Withdraw consent for marketing or certain data processing activities.
To exercise these rights, please contact us using the details below. We may ask you to verify your identity before fulfilling your request.
To unsubscribe from marketing emails, click the unsubscribe link in any email or contact us at [email protected].
9. Children’s Privacy
Our Website and Services are intended for adults only and are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have received information from a child, please contact us so we can promptly delete it.
10. Links to Third-Party Websites
The Website may include links to third-party sites that we do not own or control. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on https://wilmingtonmovingservice.com with an updated “Last updated” date. Your continued use of the Website after changes take effect means you accept the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
By email: [email protected]
Via the contact form on https://wilmingtonmovingservice.com